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This document is the official Terms & Conditions governing use of Institutional Hands. By using the Service the client agrees to be bound by these Terms.
By accessing this website, registering for an account, or connecting our software to your broker or exchange API, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our software or services.
Institutional Hands provides automated trade-execution software. We provide a technological tool that interfaces with third-party exchanges and brokers via API to execute trades based on predefined, systematic rules. We are a software provider. We do not provide investment advisory services, fiduciary services, or managed accounts.
To use the software, you must be at least 18 years old and possess the legal capacity to form a binding contract. You are solely responsible for ensuring that your use of the software complies with all laws, rules, and regulations applicable in your jurisdiction.
Institutional Hands does not custody, hold, or directly manage client funds. Users retain full ownership and control of their accounts at all times. You agree to provide API keys that are strictly limited to "trading" or "execution" permissions. You must never provide API keys that grant withdrawal or transfer permissions.
The use of automated execution software involves substantial risk. Markets are volatile, and software may experience downtime, connectivity issues, or unexpected behavior. There are no guarantees of profit, and past performance is not indicative of future results. You agree that Institutional Hands is not liable for trading losses incurred while using the software.
Because you retain full custody of your account, you may withdraw your funds at any time. However, to prevent software execution errors or margin cascade failures, you agree to notify Institutional Hands or pause the software execution prior to making significant withdrawals or structural changes to your connected account.
Fees for the software license are calculated as a commission on net profit generated by the software on your connected account. Invoicing occurs on a monthly basis. Payment terms are strictly 5 business days from the invoice date. Institutional Hands reserves the right to terminate software access immediately for non-payment. The Client is solely responsible for all taxes applicable to their trading activities and use of the software.
You agree not to use the software for any unlawful purpose. You must not use the software in a manner that violates the rules of your broker, exchange, or proprietary trading firm. Activities such as market manipulation, exploiting exchange latencies maliciously, or attempting to reverse engineer the software are strictly prohibited and will result in immediate termination of the license.
All software, algorithms, code, strategies, design, and content provided by Institutional Hands remain the exclusive intellectual property of Institutional Hands. The Client receives a limited, non-exclusive, non-transferable, and revocable license to use the software solely for their personal trading account.
The Client may stop using the software and terminate this agreement at any time by revoking API access and notifying us. Institutional Hands may terminate access for non-payment, misuse, or breach of these Terms. Upon termination, any open positions initiated by the software will be handled according to the Client's written instructions, or left open for the Client to manage manually.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND. There is no warranty or guarantee of profitability, accuracy, or uninterrupted uptime. The Client accepts all risks associated with software downtime, execution errors, or API latency.
Institutional Hands' maximum total liability for any claim arising out of these Terms or the use of the software is strictly capped at the total fees paid by the Client to Institutional Hands in the 12 months preceding the claim. Institutional Hands shall have no liability for any trading losses, missed opportunities, or indirect damages under any circumstances.
The Client agrees to indemnify, defend, and hold harmless Institutional Hands, its officers, directors, and employees from any claims, damages, losses, or expenses arising from the Client's use of the software, breach of these Terms, or violation of any applicable law or exchange regulation.
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved exclusively in a court of competent jurisdiction.
Institutional Hands may update these Terms & Conditions from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the software constitutes your acceptance of the new Terms.
For legal inquiries, please contact legal@institutionalhands.com. We do not publish a postal address for operational security.
By using Institutional Hands, connecting an API key, or submitting an application, the Client confirms they have read, understood, and accepted these Terms & Conditions in full.